Features
1) Collect & Connect.
Dynamic feedback tools capture data on websites and mobile apps with:
Event driven forms; form designer; simple .js deployment; omni-source; native in-app; custom branding.
2) Analyse.
Our native text analysis technology helps you to explore huge amounts of data with:
Data visualisation; text analytics; sentiment analysis; classification; in-chart filtering; smart labelling.
3) Activate & Collaborate.
Ready for change? We take you from insight to action with:
Proactive alerts; workflow; facilitated actions; role-based views; connect PM tools; internal benchmarking.
4) Engage.
Proactively manage risky situations and connect with your customers.
Close the loop; goal setting; publish results; response templates; service recovery; CRM integration.
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Features
Analytics
Contact Sharing
Data Export
File Sharing
Notifications
Time Management
Third-Party Plugins/Add-Ons
API
Chat
Email Integration
File Transfer
Customer Management
History/Version Control
Dashboard
Batch Permissions & Access
Contact Management
External Integrations
Lead Management
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Languages
English, Arabic, Chinese Simplified, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
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Languages
English, Chinese Traditional, Dutch, French, German, Italian, Japanese, Russian, Spanish
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