Features
Awesome Support :
We’re happy to answer your questions and provide solutions.
Proactive Invitations :
SnapEngage automatically invites your visitors to chat, so you don’t have to waste time monitoring unresponsive chats.
Fast :
SnapEngage will not impact your website’s initial-load performance thanks to Asynchronous Loading.
Unlimited Sites :
SnapEngage works across all of your internet properties.
Expandable :
Our product is designed to be flexible. You can use our API to develop your own plugins and extensions.
Google Analytics Integration :
Measure your live chat engagement from the analytics solution you’re already using with Google Analytics integration.
Social Discovery :
We can pull information about your visitors from Facebook, LinkedIn, Twitter, Google+, Klout and 22 other potential profiles.
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Features
Velaro live chat is built with capabilities such as:
* Click to chat
* Highly customizable
* Integration with CRM, e-commerce, help desk, and other tools
* Real-time visitor monitoring
* Screen sharing
* Intelligent routing (this directs visitors to the right chat agents)
* Actionable analytics and reporting
* Proactive chat
* Mobile support
* File sharing
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