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Features Help desk scale without the clutter - Stay productive without exposing customers to ticket numbers, portals or robotic emails.
Collaborate with Your Team - Nothing slips through the cracks and everyone stays on the same page with Help Scout.
Build Customer Relationships
Be helpful 24/7 with Docs - Empower customers to find answers on-demand with a full-featured knowledge base.
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Features Ticketing Help Desk
Multi Channel Help Desk
Blabby – Staff Collaboration
Help Desk Ticket Billing
Help Desk Gamification
Task Management
Knowledgebase Management
Help Desk Automation
SLA Rules and Ticket Escalation
Help Desk Time Tracking
Multi Language Help Desk
Customer Support Survey
Self Service Customer Portal
Secure Help Desk
Help Desk Reporting
Apps and Integrations
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Service Desk Software
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Asset Management
Incident Management
Problem Management
Change Management
Release Management
Knowledgebase Management
Supplier Management
Configuration Management Database (CMDB)
IT Service Catalog Management
Product Catalog
Contract Management
IT Service Financial Management
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suitable For
Freelancers
Startups
Agencies
SMBs
Enterprises
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suitable For
Freelancers
Startups
Agencies
SMBs
Enterprises
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Languages
English
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Languages
English, Arabic, Chinese Simplified, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
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Integrates With
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Integrates With
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Pricing
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Pricing
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