Features
- Unlimited Users, Unlimited products
- Highlights negative feedback
- Template and one click responses
- Customer sales data threaded into your dashboard
- Prioritizes customer contact based on urgency
- All marketplaces in one dashboard
- eBay dispute resolution cases
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Features
MaestroQA offers a robust feature set including:
CRM and support tools integrations -Integrations to your existing support helpdesk software.
Customizable scorecards - Flexible scorecard builder for every business requirement.
Agent dashboards - Accessible dashboard for transparent employee feedback.
Workflow automations - Rule-based automations for QA and sharing feedback.
Data warehouse integrations - Integrations into your reporting and analytics platforms.
Strict security and compliance - SOC 2 certification and compliance with Privacy Shield.
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