Banckle

by Banckle

Talk with your website visitors in real-time

Very Good 8.6

(4 Ratings)

Suited for: Freelancers, Smbs, Enterprises

Helps with: Live Chat

Languages: English

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What is it all about?

Banckle Chat is live chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 s

Video & screenshots

screenshots

Who is it for?

Freelancers

Startups

Agencies

SMBs

Enterprises

Key Features

Use on All Popular Content Management Systems (CMS) Fantastic XMPP Support Real Time Visitor Monitoring Keep An Eye on Your Website Traffic Sources View Visitors Demographical Information Maintain a History of Your Live Discussions Track Visitor Footprints and Know Their Requirements Interactive Reporting Visitor Data Analysis Keep all sales and support live conversations and communication at a centralized location Proactive Invitations and Automatic Request Routing Greetings & Canned Messages Feature Rich Co-browsing Experience Rich Audio and Visual Notifications Website visitors can leave offline messages while you are away Multiple live chat operators could initiate Operator-to-Operator chat sessions to seamlessly communicate with each other Auto Translation and Visitor's Language Selection Set User Interface Language Exclusive RTL Languages Support Remote Accessibility and Refined User Experience Platform Independence Track Visitors Typing Text 99.9% Uptime Guaranteed

Benefits

Integrating the app into your website is simple and easy. Just copy the available widget code, paste into your website html and you are ready to live chat to customers. We provide plugins for popular third party platforms like Joomla, WordPress, Drupal and Shopify which make integration of your favorite live chat application even simpler. Send your live conversations to Banckle.CRM and keep track of all your live customer interactions in a centralized location. Create corresponding business leads, follow up with prospective customers to discuss and finalize leads. Give your customers live demos by instantly starting a meeting from within Banckle.Chat, remotely access their systems or share your screen. Banckle in-app connections distinctly improve your productivity. Continue assisting your customers live on the move using our mobile iOS and Android apps. Be it your iPhone, iPad or Android device, seamless live customer support is just a touch away. Keep an eye on how visitors are moving through your website. Also view their demographical details including the country, OS and browser in use to offer them the best online customer support experience. Integrate Google Analytics to gain the edge in obtaining visitor monitoring data on your website.

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Pricing

Yearly

Monthly

Lifetime

Free

Freemium

Trial With Card

Trial No Card

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Description

Starting At $69 Per Month.
You can pay online, using a credit card or PayPal. For annual Enterprise and Enterprise Plus plans, you have the option to get invoices. Annual plans offer the best discounts and are great value.

starting at

$69/Month

starting at

$59/Year