What is it all about?
Chat.io is an omnichannel communication platform combining live chat, offline messaging management, and Facebook Messenger to help businesses talk to website visitors and convert them into customers.
Support customers from any channel they are using, including SMS, website, email or social media platforms.
From answering support queries to onboarding new customers, chat.io can be used to facilitate every aspect of running a business.
Video & screenshots
Who is it for?
- Shortcut messages - Offline messaging management - Persistent chat - Geotargeting - AI powered customer service - Transcripts history - Instant messaging - Multi-channel communication - Real time notifications - SMS integration - Social media integration - Website integration - Chat functionality - API - Chat - Macros - API availability - Widgets - Customer experience management
- stop losing customers due to long hold times and answer their queries immediately - decrease your customer service costs by handling multiple chats simultaneously - talk to your visitors and customers on the go with the chat.io's mobile apps for iPhone, iPad and Android devices - save plenty of time and effort with the AI-powered canned responses - chat with your customers and prospects from any channel that they are using, including Facebook or Twitter
Chat.io is offered as SaaS - paid recurrently, price depends on the number of operators using the service at the same time. It comes with a 14-day trial. No credit card, no commitments.