
What is it all about?
Contivio.com gives you the functionality of million dollar systems at extremely affordable pricing. Deployed with your CRM as a toolbar in your browser, they provide a wide range of benefits from improved customer satisfaction to shorter sales cycles. Touting the largest feature footprint of all contact centers, Contivio.com delivers inbound, outbound, and blended voice, email, fax, web chat, SMS, social and voicemail with any VoIP provider on any platform.
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Who is it for?
Key Features
Contivio.com’s cloud contact center software deploys as a toolbar in your browser. It extends your CRM solution and empowers your Sales, Marketing, Finance, Support, and Services teams. EXTENSIVE…built from the ground up to support all your telephony needs from PBX, IVR and ACD Contivio.com has emerged as a world class, blended contact center supporting voice, voicemail, fax, SMS, chat, email, and social. Our feature footprint is unrivaled as no one includes and offers more features and functionality at better value. FLEXIBLE…any VoIP, any platform, any CRM, and device, anywhere. Pick the most reliable, lowest cost VoIP provider of your choice. Run Contivio.com on a Mac or PC using Chrome or IE. Screen pop and integrate with MS CRM, NetSuite, Salesforce, SugarCRM, or Zendesk. Click-to-dial wearing a headset or use your connected IP phone from the office or out of your home. INTUITIVE…with our simple-to-use, browser-based toolbar, users quickly adapt to using Contivio.com to manage all inbound & outbound communications without ever having to navigate away from their CRM. RELIABLE…designed and developed by seasoned telecommunication and IT experts, our 99.995% uptime along with our global redundant cloud-infrastructure provides the ease of mind for you to scale and grow your business. AFFORDABLE…Contivio.com contact center software gives you the functionality of million dollar systems at SME pricing. There’s no hidden costs or per minute fees, just simple all-in-one pricing. You get everything and pay only for the number of concurrent users.
Benefits
Support teams will experience: - Increase first call resolution rate - Faster handling times - Higher service level Sales teams will experience: - Shorter sales cycle - Higher conversion rate - Improve sales intelligence Marketing teams will experience: - Faster lead generation - Lower abandon rate - More accurate surveys Finance teams will experience: - Quicker debt collection - Better adherence to procedures - Better staff retention Services teams will experience: - Increase productivity - Better staff adherence - Lower costs per contact
Pricing
Description
Pricing is based on the number of concurrent users, not named users, and starts at $99 per user per month which includes all features.
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