What is it all about?
The company’s powerful and flexible system enables field service companies to transform their business by streamlining the service scheduling process, increasing field worker productivity, generating lead opportunities in the field, accelerating invoicing, and improving customer satisfaction.
Typically used for:
Video & screenshots
Who is it for?
When a technician has finished a job ahead of schedule and assign a new jobFieldAware can export the invoice data to an accounting system like QuickBooks or NetSuite. FieldAware comes complete with customizable invoice templates. Time reporting includes up-to-the-minute job duration tracking with actual versus scheduled completion time. FieldAware’s Dashboard and Reports provides the business insight you need to grow your business and make engineers and technicians even more productive. Technicians can provide customers quotes for new services, parts or service contracts. Quotes include Auto-fill customer details with a map view of the specific locations, drop down menus for service, associated tasks, parts, labor rates, quote acceptance
Increase revenue by 17%, decrease customer churn by 22%. Access customer information (assets, service contracts, anything you can imagine!) instantly from any location. Inventory parts across town or around the world. Reduce repair costs by 17% and tax (asset) liability by 7% when you optimize inventory levels on trucks, in the warehouse and at the depot. Automate the reverse logistics process. Increase profitability by 32% and staff retention by 12% with simplified work ordersand cut travel times. Increase business efficiency by 27%, increase market share by 5% with leverage business analytics to discover market trends, optimize processes and differentiate services. Reduce overtime hours by 9%, decrease operational expenses by 11% with the automated technician time tracking. Generate invoices – instantaneously! Reduce DSO (Days Sales Outstanding) by 15%, time to revenue by 32%.
Designed for businesses with 10 or more technicians. Pro provides everything your business needs to simplify your processes and mobilize your staff.
Work Order Management