FrontLeaf

Key Features

Discover customer health insights : Frontleaf breaks down your customer data silos, and does the hard work of pulling together the information you need to understand your customers­­ usage, results, subscription, support, and feedback. Determine how your customers compare to peer benchmarks across each lifecycle stage, and uncover hidden signs of risk and opportunity. Measure what matters : Use Frontleaf to calculate almost any customer metric you can imagine. Compare trends over time for users, accounts, or entire customer segments. Separate the signal from the noise, and zero in on leading indicators of churn and upsell. Get proactive : Frontleaf alerts you right away when customers need attention, based on what they are doing and what they are achieving, not just when they holler. Use Frontleaf to monitor a combination of factors in real ­time, so you don’t end up stuck in fire drill mode or a slave to the renewal calendar. Build scalable customer programs Supercharge your team’s productivity with repeatable customer success playbooks for the right mix of high­-touch and automated interactions. Frontleaf delivers customer insights into your CRM or straight to the right person’s inbox.