What is it all about?
PHPKB is a knowledge base software that helps your company to share information with your customers or employees on company public website or intranet with a professional-grade seachable, customizable and brandable knowledge base plarform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing time your staff or customers spend now searching for information across multiple systems such as websites, shared folders & paper documents.
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Who is it for?
knowledge base software includes all the features & tools you need to setup an intuitive and useful knowledge base. PHPKB offers enterprise class features with the pricing that can fit a small business budget. Managing a comprehensive knowledge base has never been easier. Using a large array of features, a few of which are highlighted at link below, you keep costs down while keeping productivity up. http://www.knowledgebase-script.com/features.php
1. Cuts IT costs without sacrificing quality service to internal and external customers. 2. Helps IT personnel stay informed on diverse, ever-changing technologies. 3. Conquers long call times, lengthy resolutions, and inconsistent or outdated solutions. 4. Empowers analysts to find the information in the knowledge base they need accurately and quickly. 5. Enables you to support new technologies quickly and capture new knowledge for future use. 6. Provides best practice knowledge base authoring with extensive rich-text HTML editing tools.
License system of PHPKB knowledge base software is based on the number of admin users. The restriction is on the number of admin users (staff logins) that can login and update your knowledge base. There is no limit on the number of end users.