Compare Products
|
|
Features Basic Ticketing
Self Service Portal
Knowledge Base
Intelligent Automation Tools
CMDB
SLA Management
Scheduler
Agent Collision
Service Catalog
Contract Management
Asset Reporting
Basic Reporting
Advanced Reporting
Enterprise Reporting
Portal Customization
Widgets
MSP Plugin
Unlimited Mailboxes
Custom Mailbox
Domain Mapping
IP Whitelisting
Time Tracking
Announcements
Satisfaction Surveys
Incident Management
Problem Management
Change Management
Release Management
Multiple Portal Languages
Multiple SLA Policies
Multiple Business Hours
Customizable Agent Roles
Priority Matrix
Round Robin
1 Free Custom SSL
Integrated Game Mechanics
|
Features Contracts and SLA
Reports and Dashboards
Alerts and Notifications
Knowledge Base
Social Media Support
Accounts and Contacts
Alerts and Notifications
Third Party Integration
Ticket assignment and management
Service escalations
Notification rules
Time-based actions
Workflow rules
Happiness ratings
Customizable reports
Scheduled reports
Graphic dashboards
Customization
CRM integration
Self service portal
|
suitable For
Freelancers
Startups
Agencies
SMBs
Enterprises
|
suitable For
Freelancers
Startups
Agencies
SMBs
Enterprises
|
Languages
English, Dutch, French, German, Italian, Polish, Portuguese, Russian, Spanish, Swedish
|
Languages
English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish
|
Integrates With
|
Integrates With
|
Pricing
|
Pricing
|
X
Compare Products
Select up to three two products to compare by clicking on the compare icon () of each product.
{{compareToolModel.Error}}Now comparing:
{{product.ProductName | createSubstring:25}} X