Compare inbox by messagebird vs proprofs chat

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ProProfs Chat Help Desk	Inbox by MessageBird Help Desk
Excellent 10.0 (6 Ratings)	Rate Now (0 Ratings)
Features Capture leads and boost sales Real-time support Operator to operator chat Easily embed chat Chat via web interface Supports chat across multiple devices (iPhones, Mac) and runs on any OS Record and monitor offline messages Track and judge operator performance Set up department based chat Hassle-free integration with other tools(CRM, CMS, ecommerce, email marketing) Customized chat window Real-time visitor monitoring Measure customer happiness level Post-chat feedback surveys Integrates with Google Analytics & Adwords Curtail call support expenses Handle multiple chats and co-browse Offer support and help on the go Reach out to a global audience	Features Unified omnichannel thread enabling support through Email, WhatsApp, SMS, voice, Messenger, LINE, WeChat, Telegram and Instagram Full communication history Rich media communication Smart ticket routing Auto-reply Suggested replies Custom workflows Rule-based tagging Chatbots Drag & drop visual builder Programmatic messaging Live reports Language recognition Sentiment analysis Intent and topic detection Automated bot creation
suitable For Freelancers Startups Agencies SMBs Enterprises	suitable For Freelancers Startups Agencies SMBs Enterprises
Languages English	Languages English, Dutch, French, German, Indonesian, Portuguese, Spanish
Integrates With	Integrates With
Pricing Monthly pricing starting at $35 for 3 Users Yearly pricing starting at $348 for 3 Users All Paid Plans Include Real Time Chat Real Time Visitor Monitoring Display Operator Status Visual & Audio Alerts Chat Window Customization Secure Chat Sessions Multiple Chat Sessions Show Chat Waiting Status Add Chat To Multiple Websites	Pricing Free for up to 5 seats and 500 tickets per month over email and Messenger. Pay as you go on other channels like SMS and voice.