Suited for:
Smbs, Enterprises, Startups
Helps with:
Help Desk
Languages:
English, Dutch, French, German, Indonesian, Portuguese, Spanish
What is it all about?
Inbox is a free, omnichannel communication tool for businesses of all sizes. It lets customers talk to you the same way they talk to their friends: on their preferred channels, with all the context of previous conversations, whenever it’s most convenient for them. From unified conversation threads and detailed analytics to accessible automation and AI-powered timesavers, Inbox can help any business create exceptional customer experiences with fewer resources.
Video
Video & screenshots
screenshots
Who is it for?
Freelancers
Startups
Agencies
SMBs
Enterprises
Key Features
Unified omnichannel thread enabling support through Email, WhatsApp, SMS, voice, Messenger, LINE, WeChat, Telegram and Instagram Full communication history Rich media communication Smart ticket routing Auto-reply Suggested replies Custom workflows Rule-based tagging Chatbots Drag & drop visual builder Programmatic messaging Live reports Language recognition Sentiment analysis Intent and topic detection Automated bot creation
Benefits
Reduce customer support costs while increasing customer satisfaction by allowing customers to contact you through their preferred channels.
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Pricing
Yearly
Monthly
Lifetime
Free
Freemium
Trial With Card
Trial No Card
By Quote
Description
Free for up to 5 seats and 500 tickets per month over email and Messenger. Pay as you go on other channels like SMS and voice.
Integrates With
SalesForce
Google Apps
HubSpot
Jira
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