Compare manageengine servicedesk plus vs zendesk

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Zendesk Help Desk	ManageEngine ServiceDesk Plus Help Desk
Very Good 8.0 (51 Ratings)	Rate Now (0 Ratings)
Features Flexible ticket management with automated workflow Multi-channel support: email, web, phone, chat, social media Mobile support with native iPhone, iPad, and Android apps Robust reporting and advanced analytics Customer facing web interface that you can easily brand Knowledge base portal and community forums included Over 100 out-of-the-box integrations with 3rd party apps Open API enabling seamless integration into your business Public and private forums Multi locale (timezone and languages)	Features Best practice ITSM workflows Powerful integrations with IT management apps Smart automation Extensive reporting capabilities Codeless customizations Deploy on cloud or on-premise ITIL compatible Incident management Self-service portal Knowledge base Multi-site support SLA management Help desk reports Asset management Incident management Problem management Change management Project management Service catalog CMDB
suitable For Freelancers Startups Agencies SMBs Enterprises	suitable For Freelancers Startups Agencies SMBs Enterprises
Languages English, Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian	Languages English, Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Integrates With No Integrations	Integrates With
Pricing ESSENTIAL $5 per agent per month TEAM $19 per agent per month PROFESSIONAL $49 per agent per month ENTERPRISE $99 per agent per month	Pricing Monthly pricing starting at $8 for 1 Users Yearly pricing starting at $995 for 10 Users ServiceDesk Plus pricing is based on the number of administrators and technicians. There is no restriction on the number of IT end users. If IT asset management module is included, price quote varies based on the number of nodes.