Compare proprofs chat vs zoho desk

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ProProfs Chat Help Desk	Zoho Desk Help Desk
Excellent 10.0 (6 Ratings)	Rate Now (0 Ratings)
Features Capture leads and boost sales Real-time support Operator to operator chat Easily embed chat Chat via web interface Supports chat across multiple devices (iPhones, Mac) and runs on any OS Record and monitor offline messages Track and judge operator performance Set up department based chat Hassle-free integration with other tools(CRM, CMS, ecommerce, email marketing) Customized chat window Real-time visitor monitoring Measure customer happiness level Post-chat feedback surveys Integrates with Google Analytics & Adwords Curtail call support expenses Handle multiple chats and co-browse Offer support and help on the go Reach out to a global audience	Features Contracts and SLA Reports and Dashboards Alerts and Notifications Knowledge Base Social Media Support Accounts and Contacts Alerts and Notifications Third Party Integration Ticket assignment and management Service escalations Notification rules Time-based actions Workflow rules Happiness ratings Customizable reports Scheduled reports Graphic dashboards Customization CRM integration Self service portal
suitable For Freelancers Startups Agencies SMBs Enterprises	suitable For Freelancers Startups Agencies SMBs Enterprises
Languages English	Languages English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish
Integrates With	Integrates With
Pricing Monthly pricing starting at $35 for 3 Users Yearly pricing starting at $348 for 3 Users All Paid Plans Include Real Time Chat Real Time Visitor Monitoring Display Operator Status Visual & Audio Alerts Chat Window Customization Secure Chat Sessions Multiple Chat Sessions Show Chat Waiting Status Add Chat To Multiple Websites	Pricing Monthly pricing starting at $12 for 1 Users Yearly pricing starting at $12 for 1 Users Zoho Desk has three plans - Free, Professional and Enterprise. Sign up for a free trial!