Compare screensteps vs zendesk

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Zendesk Help Desk	ScreenSteps Help Desk
Very Good 8.0 (51 Ratings)	Rate Now (0 Ratings)
Features Flexible ticket management with automated workflow Multi-channel support: email, web, phone, chat, social media Mobile support with native iPhone, iPad, and Android apps Robust reporting and advanced analytics Customer facing web interface that you can easily brand Knowledge base portal and community forums included Over 100 out-of-the-box integrations with 3rd party apps Open API enabling seamless integration into your business Public and private forums Multi locale (timezone and languages)	Features - Screenshots are integrated into a doc editor - Markup screenshots with circles and arrows - Assign articles to team members - Publish to PDF, Word, the web - Unlimited articles - Unlimited readers
suitable For Freelancers Startups Agencies SMBs Enterprises	suitable For Freelancers Startups Agencies SMBs Enterprises
Languages English, Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian	Languages English
Integrates With No Integrations	Integrates With
Pricing ESSENTIAL $5 per agent per month TEAM $19 per agent per month PROFESSIONAL $49 per agent per month ENTERPRISE $99 per agent per month	Pricing Monthly pricing starting at $29 for 2 Users Yearly pricing starting at $314 for 2 Users Pricing is determined by the number of authors you need and the number of websites you want to create.