ScreenSteps Help Desk App

ScreenSteps

by ScreenSteps

Visual Documentation For Your Customer Self-Service
Suited for: Smbs, Enterprises
Helps with: Document Generation,Help Desk
Languages: English
Similar to: Zendesk App Zoho Desk App Freshdesk App ProProfs Knowledge Base Software App More...

What is it all about?

A cloud service that enables teams to create visual support documentation together, and publish it wherever their customers need it:
- on the web
- as a PDF
- in the support knowledge base

You will create more documentation in less time with ScreenSteps' integrated documentation tools.

Typically used for:

Video

Video & screenshots

screenshots

ScreenSteps App Screen 0

Who is it for?

Freelancers
Startups
Agencies
SMBs
Enterprises

Key Features

- Screenshots are integrated into a doc editor - Markup screenshots with circles and arrows - Assign articles to team members - Publish to PDF, Word, the web - Unlimited articles - Unlimited readers

Benefits

Make your customers happy by providing better self-service articles. Customers who need a quick answer just want to search your support knowledge base and find an easy answer. ScreenSteps helps you give them what they want. Create visual documentation for your knowledge base so customers can find answers on their own, and your support reps can reference it in their tickets for quicker resolution.


Advertisement

Pricing

Yearly
Monthly
Lifetime
Free
Freemium
Trial With Card
Trial No Card
By Quote

Description

Pricing is determined by the number of authors you need and the number of websites you want to create.

starting at
$29/Month
for 2 Users
starting at
$314/Year
for 2 Users

Integrates With

ScreenSteps
WordPress
SalesForce
ZenDesk
HelpScout

Alternatives

View More Alternatives

View Less Alternatives

Top DiscoverCloud Experts

User photo
20
AWK Solutions
#1 eCommerce Consulting & eCommerce Solution Provider
Sales and Marketing | Customer Management and 44 more
View Profile
User photo
20
Haresh Pansuriya
Make your own website - All our creative web design services are according to latest technologies.
Sales and Marketing | Customer Management and 65 more
View Profile
User photo
20
Sawaram Suthar
Growth Hacker and Head of Marketing at Tagove
Sales and Marketing | Customer Management and 29 more
View Profile
User photo
20
Harry Djanogly
A native of Atlanta, I do inside sales for a software company.
Sales and Marketing | Customer Management and 7 more
View Profile
Show All

Interested in becoming a DiscoverCloud Expert? Learn more

X

Compare Products

Select up to three two products to compare by clicking on the compare icon () of each product.

{{compareToolModel.Error}}

Now comparing:

{{product.ProductName | createSubstring:25}} X
Compare Now