Features
Website monitoring - see the page URL that a website visitor is on and directly engage with them to answer page specific questions.
Automated chat invitations - proactively engage with people who are browsing through your website.
Reports and analytics - measure sales success and how receptive customers are to using LiveChat.
Mobile applications - stay connected with customers on the go using LiveChat’s mobile application for iPhone, iPad and Android.
|
Features
Voice Call
Tagove’s live chat software is integrated with a voice call option that allows your customers to make a phone call directly from your website.
Live Video Chat
No plugins or downloads needed. You can easily talk to your customers face-to-face straight from your website.
Text Chatting
Live text chat helps you to communicate and answer your customers’ questions instantaneously in real time.
Analytics
Tagove can help you find out which page customers are visiting the most and how long they are staying on your website.
Cloud Based
Tagove is a fully secure, cloud-based platform. It is accessible from anywhere and within any platform, which makes it cost effective.
Co-Browsing Software
Tagove’s two way co-browsing feature allows agents to see the exact pages their visitors are onto and guide them personally around the website. It works with the live chat as well as with the interactive voice call and video chat.
Live Call Recording
Tagove’s voice and video recording features let you record your calls in real time. Agents can use this feature to get live feedback from customers. Live call recording can help you to improve customer service and train your agents on customer queries.
|
Languages
English, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
|
Languages
English, Spanish
|