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Help Scout App Zoho Desk App

Features

Help desk scale without the clutter - Stay productive without exposing customers to ticket numbers, portals or robotic emails. Collaborate with Your Team - Nothing slips through the cracks and everyone stays on the same page with Help Scout. Build Customer Relationships Be helpful 24/7 with Docs - Empower customers to find answers on-demand with a full-featured knowledge base.

Features

Contracts and SLA Reports and Dashboards Alerts and Notifications Knowledge Base Social Media Support Accounts and Contacts Alerts and Notifications Third Party Integration Ticket assignment and management Service escalations Notification rules Time-based actions Workflow rules Happiness ratings Customizable reports Scheduled reports Graphic dashboards Customization CRM integration Self service portal

suitable For

Freelancers
Startups
Agencies
SMBs
Enterprises

suitable For

Freelancers
Startups
Agencies
SMBs
Enterprises

Languages

English

Languages

English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish

Integrates With

Integrates With

Pricing

  • Free 3 Users 1 Mailbox Beacon Saved Replies Help Scout for iPhone Help Scout branding Standard $20 All Free features 5 Mailboxes 1 Docs knowledge base Reports Workflows Satisfaction Ratings

Pricing

  • Monthly pricing starting at $12 for 1 Users
  • Yearly pricing starting at $12 for 1 Users
  • Zoho Desk has three plans - Free, Professional and Enterprise. Sign up for a free trial!
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