Hotelline PMS

Key Features

What are the different features of any hotel management software? A complete Hotel management software solution makes property operations easy and provides tool which gives you power to control your business according to you. Not only software features and performance but solution provider must also have some qualities to make hotel management solution complete. These are features which makes a hotel property management system complete. Software Features Software Quality Solution provider quality 1. Front Office Management 2. GDS / OTA Integration 3. Group Management 4. Guest Experience (GEM) 5. Housekeeping Management 6. Maintenance Management 7. Marketing Management 8. Multi-Property 9. Online Booking 10. Point of Sale (POS) 11. Reservations Management 12. Reviews Management 13. Central reservation system (CRS) 14. Booking engine integration 15. Inventory management 16. Employee Management 17. Account management 1. Good user interface 2. Good performance at the time of peak load. 3. Error free/Reliable 4. Having good integration interface with other software and devices. 5. Safe and secure data protection. 6. Upgradable with existing data. Training facility • Face to face • Documentation • Live Online • audio/video Support facility • Online 24/7 support • Onsite support Payment option • Easy payment options • Clear price structure detail no hidden cost. Important Features of hotelline Front Office Management This manages guest, guest reservation, room check-in, occupancy, room check-out etc. GDS / OTA Integration or channel manager This manages all online channel bookings from travel agent and maintains low booking and over booking. Group Management Group management system manages check-in of groups of guest which comes to hotel for stay or other purpose. Guest Experience (GEM) This manages history, behavior, like and dislikes of the guest to make better hospitality. Housekeeping Management This module manages the cleanliness of property and laundry service for property and guest. Multi-Property Software must have facility to mange multi property which is owned by a single owner and provide report facility accordingly. Point of Sale (POS) This manages food service and restaurant run under property. Account management This module manages revenue transactions and make suggestion for revenue generate. Marketing Management This manages different market segments and business sources and help to target the market according to data history.