When you need template designs and color options, the place to turn to is Olark. It has smooth integration into corporate designs and professional as well as holiday themes. Plans start at free which is always a bonus, particularly for smaller companies.
The usability is wonderful and easy to understand while the setup is even easier, just integrate the code snippit and you’re ready to go. Their design is their strength, various templates littered with numerous color options are a huge blessing and the fact that you can custom CSS edit is even better.
It boasts an easy to use and understand chat client for customers and the option of third party chats as well as the web-based chat console.
The commands options and the ability to transfer a customer with ease are great and have made our company run a lot more smoothly.
Olark collects feedback while we’re offline and allows us to email transcripts to a per-defined address to keep things all in one place for storage. The analytics are great and we’ve been able to streamline our needs and client usage much easier than previous tool we've used.
With it’s strong design customization, solid foundation and numerous options Olark has been the no. 1 choice for us. I can’t possibly speak highly enough about it.
