What is it all about?
SABIO is a SaaS knowledge management solution, specifically designed for customer service organizations. The software enables a new quality in information management and brings every departments knowledge to the fingertips of the individual customer service agent.
SABIO stands for complex information management necessities. No more information monopoly for individual employees. Easy, quick and accessible by everyone.
Typically used for:
Video
Video & screenshots
screenshots
Who is it for?
Key Features
SABIO enables customer service agents to access information on the fly. - Transparent structuring of knowledge along the SABIO Tree-of-Knowledge. - Extensive search functionalities for the knowledge base - Intuitive text editor for creating compelling and accurate entries - A rating and feedback system for measuring the performance of entries - Inclusion of external documents like e.g. MS Office - Integration into customer service software like Zendesk and Freshdesk - Mobile ready, search on the fly - First 30 Days are free!
Benefits
The main benefit of SABIO is simple, yet powerful: no more information monopoly for individual employees. SABIO helps you not only in creating and structuring your knowledge, but also in making it easily searchable. What good is information, if you can't find it, or it takes forever to do so? SABIO is your central knowledge hub in the cloud, that gives your agents access to the correct information, right when they need it. Just like our motto: knowledge on point.
Pricing
Description
Free Trial for 30 Days available, without credit card!
Pricing starts as low as $14,90 per user, per month, when entering a yearly subscription.
You can also opt for a month-to-month subscription which costs $16,90 per user, per month.
Integrates With
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