
What is it all about?
UsefulFeedback is an on-demand service for capturing, managing and reporting on complaints and feedback across your entire business network. Highly configurable, UsefulFeedback can be fine tuned to your organisation's complaint management needs, enabling your organisation to adhere to regulations, improve service levels and enhance customer experience. We provide industry specific solutions for most business sectors.
Video & screenshots
screenshots
Who is it for?
Key Features
- Case Management - Complaint Classification - Corrective Actions (CAPA) - Customer Complaint Tracking - Feedback Management - Issue Tracking - Quality Assurance Management - Routing - Self Service Portal - Social Media Monitoring
Benefits
- Rapid implementation - Scaleable - Easy to configure - Analysis and reporting
Pricing
Description
Pricing model: Subscription
Integrates With

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