By Aparna Mishra | 10/25/2015 | Industry Software Solutions

Knowledge Base Software

Reduce time spent searching for information through knowledge base software (KBS).  This software helps you improve customer service, helps increase productivity and helps in reducing operational costs.  

KBS distributes knowledge in a user friendly format to the right person at the right time to help complete specific tasks.  KBS stores wide range of ‘knowledge’: FAQs for customers to know about your company and/or products and services, user manuals, or troubleshooting information. This can be accessed by a search engine or through a classification scheme.  

A web based KBS will allow access to employees, customers and partners from anywhere in the world just using a web browser.

{{CommentsModel.TotalCount}} Comments

Your Comment

{{CommentsModel.Message}}

Recent Stories

Top DiscoverCloud Experts

User photo
195
Ivan Filimonov
Content Marketeer
Sales and Marketing | Project Management and 7 more
View Profile
User photo
190
ten seos
Best local SEO companies and services
Sales and Marketing | SEO and SEM
View Profile
User photo
110
Andy Pham
CEO and Founder of Zillable https://www.zillable.com
Software Development | IT and Infrastructure and 17 more
View Profile
Show All
X

Compare Products

Select up to three two products to compare by clicking on the compare icon () of each product.

{{compareToolModel.Error}}

Now comparing:

{{product.ProductName | createSubstring:25}} X
Compare Now