What is it all about?
Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.
Hotjar complements the data and insights you get from traditional web analytics tools like Google Analytics. It’s an industry-leading and easy-to-use service that combines analysis and feedback tools to help you understand what’s actually happening on your site.
Typically used for:
Video & screenshots
Who is it for?
Conversion rate optimization (CRO) Feedback management Get real user opinions through surveys and feedback Online form reporting Visitor recording shows how users interact with your site Visitor-facing features support over 20 languages Visual representation of visitor clicks Web analytics
Marketers Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Product Managers Eliminate guesswork by watching Session Recordings and see how people are really using your product. UX designers Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time.
We offer plans for Businesses of all sizes.