Attensity Business Intelligence App

Attensity

by Attensity Analyze

Analyze the Voice of the Customer Across Multiple Channels
Suited for: Enterprises
Helps with: Business Intelligence,CRM,Social Media Marketing
Languages: English
Similar to: Chartio App Customer Registration Service App Looker App Domo App More...

What is it all about?

Attensity’s social analytics and engagement solutions are the choice of the world’s leading brands for Social CRM. Attensity is the only company that gives business users the ability to analyze millions of real-time customer conversations from any online, social media or internal source, and extract the industry’s most accurate insights to drive business decisions.

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Who is it for?

Freelancers
Startups
Agencies
SMBs
Enterprises

Key Features

Online and Social Media Conversations: Lets you monitor and analyze millions of online sources for customer intelligence. Continuously monitors and analyzes social media conversations. Internal Conversation Sources: Transforms the text in emails, surveys, CRM and call center notes, and other sources into actionable insights that reveal customer sentiments and trends. Industry’s Most Accurate Analytics: Includes sophisticated analytics that make it possible for organizations to extract unprecedented business insights from customer conversations. Drag-and-Drop Visualization and Reporting Widgets: Allows users to quickly and easily build ad hoc reports around key themes, such as customer sentiment, product and service issues, intent to churn, emerging trends, and more. Built for Big Data: Helps large enterprise organizations deliver a superior customer experience, including expanded features that allow for wide-scale sharing while protecting the security of sensitive customer data.

Benefits

Attensity Analyze is the next generation in customer analytics applications that help organizations leverage the voice of the customer as a business asset. Attensity Analyze sets new industry standards for accuracy, scalability and ease of use, making it possible for large enterprise organizations to analyze high volumes of customer conversations across multiple channels —including social media, emails, survey responses, text messages, CRM notes and more— and quickly extract valuable insights to drive business decisions.


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