
What is it all about?
We help local merchants succeed by connecting product, staff and customer insights in one place. Thousands of Merchants across the U.S are already using Swipely to manage over $1.5 billion in sales and deepen relationships with more than 7 million customers annually.
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Key Features
Marketing : New vs Repeat Customers : - See new vs repeat visitors as a percentage and compare to previous months - Get insights on how mach of total sales come from your regular customers. Reputation Monitoring: - Monitor what your customer say in popular review sites like Yelp, Google and TripAdvisor. - Customize the list of sites you want to monitor to fit your industry need and location. - Add other business to understand your competitive landscape. Campaign Insights: - Easily setup a Marketing Campaign - just pick the start and end time and we'll do the rest. - Understand the true impact of your marketing campaigns. Best Customers: - Understand who are your best customers there needs and likes. - Get spending history and preferences. - Understand every metric on each customer . - Create loyalty programs, reward your customers and give them on line access to your loyalty program. Operations: Server Performance: - Get actionable insight from your staff performance metric to couch reward and improve - rank staff by different category's. - Understand your top severs measured by sales, customer retention and table turn. Menu Popularity and Retention: - Understand what works on your menu and what brings customers back. - view impact metrics of price changes. - Understand what need's to be "Push" . Financials: - View all your credit card transactions and average sales for each day. - Understand average spending per party size gain valuable insights to understand what works to drive sales. - See simple batch easy to understand monetary information. - Get american express deposits in 1 day instead of 3.
Benefits
Marketing: Understand your most valuable customers, the details of their latest visit, how they rank their experience in online reviews and what you can do to drive their repeat loyalty. Operations: Manage your business with actionable insights to understand which menu items are most profitable & drive repeat business; plus rank servers by sales, customer retention or table turn. Financials: Grow sales with real-time reports that deliver the most relevant information fast, unlock the data behind all of your transactions, and offer deeper insights into the health of your business.
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