BPaaS (Business Process as a Service)

Business process as a service (BPaaS) is a specific type of cloud-based or web-based service in which the enterprise benefits by way of assistance with one or more business objectives. A business process is usually defined as a basic task that must be carried out for the benefit of business operations. BPaaS means that this process has been automated via remote delivery.

BPaaS includes: software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), and IT as a service (ITaaS).

Business process as a service will often be a combination of these options used in conjunction in order to fully automate a particular business process.

BPaaS delivers cloud-based business process outsourcing services that are typically priced according to measured consumption or via subscription model. 

Popular examples include: Google Adwords, HasOffers, Unomy, SalesForce CRM, ZenDesk