By Aparna Mishra | 10/26/2015 | Customer Relationship Management

Case Management Software

Case management software (CMS) allows to coordinate services on behalf of a client. While the setup of the services differ, they all have a common goal: to serve the clients. And this could be in legal system, health care, social work, homeless people or disability insurance.  

Whether you are a legal firm or health care provider, some features available in CMS are common to all such as: client case information including contacts, calendaring, any special notes, and billing information.

CMS packages are also available based on organization type. For example, a solo legal firm may require a different CMS package compared to a large legal practice.

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