LiveAgent Help Desk App

LiveAgent

by QualityUnit

Multi-channel help desk
Suited for: Smbs, Enterprises
Helps with: Help Desk,Live Chat,Social Media Marketing
Languages: English, Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Similar to: Zendesk App Zoho Desk App Freshdesk App ProProfs Knowledge Base Software App More...

What is it all about?

LiveAgent is a web-based live chat and help desk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment. It grabs your emails and transforms them into tickets for easier use. Everything is easily accessible and managable.

Video

Video & screenshots

screenshots

LiveAgent App Screen 0 LiveAgent App Screen 1 LiveAgent App Screen 2 LiveAgent App Screen 3

Who is it for?

Freelancers
Startups
Agencies
SMBs
Enterprises

Key Features

Receive. Process. Distribute. Collect communication from your customers, let LiveAgent process it and route it to the right support representatives at the right time. All communication in one inbox. Handle customer requests from one universal inbox. Built-in Live Chat. Chat is the fastest way to connect with your customers and reach potential clients in real time. Packed with features. Motivate your customer service reps with badges and rewards, provide support even when offline, adapt your helpdesk to your website's style and language. Measure customer satisfaction. Analyze your helpdesk performance, reward the right support representatives and motivate others.

Benefits

Strengthen relationships with your customers. Be known for n.1 customer service and let customers spread the good word about you. Increase your sales. Seize the throne!


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Pricing

Yearly
Monthly
Lifetime
Free
Freemium
Trial With Card
Trial No Card
By Quote

Description

Free Trial: Available (No Credit Card Required)
Starting At $9\Month

Integrates With

LiveAgent
MailChimp
Magento
AWeber
Zapier
Highrise
BigCommerce
Facebook
Github

Alternatives

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