What is it all about?
LiveAgent is a web-based live chat and help desk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment. It grabs your emails and transforms them into tickets for easier use. Everything is easily accessible and managable.
Video & screenshots
Who is it for?
Receive. Process. Distribute. Collect communication from your customers, let LiveAgent process it and route it to the right support representatives at the right time. All communication in one inbox. Handle customer requests from one universal inbox. Built-in Live Chat. Chat is the fastest way to connect with your customers and reach potential clients in real time. Packed with features. Motivate your customer service reps with badges and rewards, provide support even when offline, adapt your helpdesk to your website's style and language. Measure customer satisfaction. Analyze your helpdesk performance, reward the right support representatives and motivate others.
Strengthen relationships with your customers. Be known for n.1 customer service and let customers spread the good word about you. Increase your sales. Seize the throne!
Free Trial: Available (No Credit Card Required)
Starting At $9\Month