What is it all about?
nanoRep is a complete online customer support software. Apart form enhancing your customer service, our software enables your business to increase conversions, sales and customer engagement. The higher your customer's satisfaction is, the higher your profit will be!
Video
Video & screenshots
screenshots
Who is it for?
Key Features
nanoRep Contextual Answers offering relevant and context-based answers to your customers. Learning the Context of Questions : The context related details are automatically included in any ticket escalated to your agents and when your agents respond, nanoRep will learn to repeat the answer in that context automatically. Actionable Responses : nanoRep effectively re-channels the user according to context, complexity and value, when self-service resolution cannot be achieved. Personal Shopping Experience : nanoRep offers online retailers integration with eCommerce platforms such as Magento in order to provide visitors with a more personalized and effective online shopping experience. Security : NanoRep servers and Management access We work hard to ensure your security, so you don't need to.
Benefits
Win Customers : Put the power of contextual knowledge in your customer's hands and boost your conversion and customer satisfaction. Decide Smarter : Get powerful real-time insights on your customers and products. Learn what's on your customers' minds when making a purchase decision. Empower Agents : Give your customers a seamless escalation path and your agents the tools to provide outstanding customer service.
Pricing
Description
Start with
Basic
$490 / Month
2500 monthly answers
1 knowledge bases
unlimited knowledge base size
free unlimited number of agents
basic ticketing
Bl & Analytics Tools
Integrates With
Top DiscoverCloud Experts
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