SherpaDesk Help Desk App

SherpaDesk

by SherpaDesk

Finally a help desk solution that focuses on what matters - Time
Suited for: Freelancers, Smbs, Startups, Agencies
Helps with: Billing and Invoicing,Help Desk,Information Technology,Live ...
Languages: English
Similar to: Zendesk App Zoho Desk App Freshdesk App ProProfs Knowledge Base Software App More...

What is it all about?

SherpaDesk is the complete solution to manage customers, capture billable time and monitor projects' profitability.

SherpaDesk is a cloud-hosted professional service automation (PSA) solution that integrates key elements into one solution.

Organizations are able to track customer service issues, log time for billing, and manage their project's profitability. SherpaDesk's mobile application is the perfect solution for organizations who

Video

Video & screenshots

screenshots

SherpaDesk App Screen 0 SherpaDesk App Screen 1 SherpaDesk App Screen 2 SherpaDesk App Screen 3

Who is it for?

Freelancers
Startups
Agencies
SMBs
Enterprises

Key Features

Complete API library Track and route work orders Custom notifications on specific issues Active Directory integration to manage user authentication Log billable hours via email, mobile or web app Invoicing Live Chat Remote Assistance Project Management Custom Rate Plans Reporting Email Parsing for ticket creation and updates Knowledgebase Alerts and Notifications

Benefits

Increase revenue by tracking all billable time Improve customer satisfaction with quicker response time on support issues Evaluate technicians performance across the business Monitor all project's profitability and progress


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Pricing

Yearly
Monthly
Lifetime
Free
Freemium
Trial With Card
Trial No Card
By Quote

Description

1st tech is free for life. Each additional tech is $39/month

starting at
$39/Month
for 2 Users

Integrates With

SherpaDesk
SalesForce
Google Apps
Quickbooks
Office 365
FreshBooks

Alternatives

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