What is it all about?
SherpaDesk is the complete solution to manage customers, capture billable time and monitor projects' profitability.
SherpaDesk is a cloud-hosted professional service automation (PSA) solution that integrates key elements into one solution.
Organizations are able to track customer service issues, log time for billing, and manage their project's profitability. SherpaDesk's mobile application is the perfect solution for organizations who
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Who is it for?
Complete API library Track and route work orders Custom notifications on specific issues Active Directory integration to manage user authentication Log billable hours via email, mobile or web app Invoicing Live Chat Remote Assistance Project Management Custom Rate Plans Reporting Email Parsing for ticket creation and updates Knowledgebase Alerts and Notifications
Increase revenue by tracking all billable time Improve customer satisfaction with quicker response time on support issues Evaluate technicians performance across the business Monitor all project's profitability and progress
1st tech is free for life. Each additional tech is $39/month