What is it all about?
TeamSupport lets you understand your customers and see where their pain points are so you can deliver support before they even ask for it.
Typically used for:
Video & screenshots
Who is it for?
Screen Recordings Allow your customers to show you exactly what the problem is Internal social network Facilitate real time internal collaboration with anyone in your company Complete customer database Understand all of your customer interactions and not simply be reactive to individual support tickets. Automatic Rules Create rules to automatically route and manage tickets so that nothing slips though the cracks.
We can bring visibility to everyone on your team and enable full collaboration to solve the underlying issues. TeamSupport was built by an experienced team of software experts who have been in your shoes and understand your unique needs. We strongly believe the best customer support experience is rooted in team collaboration. With your staff working as a team, they can easily draw on each other’s experience to get the best solution. TeamSupport lets you understand your customers and see where their pain points are so you can deliver support before they even ask for it.
Free Trial : Available (No Credit Card Required)
$55 per agent/month (billed annually)
$65 (billed monthly)
Designed for software and technology companies. Track support issues, product bugs, defects, and feature enhancements.