Suited for:
Freelancers, Smbs, Enterprises
Helps with:
Help Desk
Languages:
English
What is it all about?
We provide an online customer interaction platform that enables businesses to communicate with visitors directly on the website, using any combination of Chat, Voice, Video and collaboration tools.
Video
Video & screenshots
screenshots
Who is it for?
Freelancers
Startups
Agencies
SMBs
Enterprises
Key Features
- Web Foundry: Create your services in minutes without any technical skills - Real-Time Analytics: monitor your visitors in real time and get insights - Transcript Analysis: analyize users requests in real-time - Proactive Engagement: decide when and who to engage, with proactive rules - Co-Browsing & Form Sharing: Know in real time the navigation path of visitors and help visitors to fill up web forms - Mobile SDK: integrate instant chat or voice support directly into iOS and Android Apps
Benefits
Offer real-time and proactive operator assistance to those unable to find answers on their own. A sophisticated proactive engine optimizes contacts to reduce service cost and avoid redundant calls to the contact center. Connect the user with the operator most suited to the type of service or problem based on configurable parameters such as user behavior (if the user is already registered or has expressed preferences), timing, (availability of the service, duration of the visit), or need.
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Pricing
Yearly
Monthly
Lifetime
Free
Freemium
Trial With Card
Trial No Card
By Quote
Description
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Integrates With
Magento
WordPress
Google Apps
Microsoft Dynami...
Shopify
Drupal
ZenDesk
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