By Godrume Kriel | 8/16/2016 | General

The 7 best apps for a strong VOIP

The 7 best apps for a strong VOIP

VoIP - voice over internet protocol. What is that!? It is the best way to handle all of your business calls. Let’s be honest at the end of the day the last thing you want as a business is to have more costs than you should. VoIP technology uses a system that converts sound into a digital expression which can be sent using an internet connection. You’re essentially having all of your phone calls through the internet. According to Tech.co VoIP can cut the costs of local calls by over 35% and international ones by up to 88%. That’s pretty significant reason to switch from traditional call lines to VoIP software. So, we decided to come up with 7 of the best VoIP apps that you should keep in mind for when you switch.

This system works well with freelancers, smbs and startups and has celebrated some very strong ratings recently. The solution allows you to create a separate number from your mobile number which lets you make and receive calls from your mobile without interfering with your personal number. We all know what it’s like to have to decipher voicemail. Grasshopper takes your voicemail and translates it digitally so that you manage them through your email. There is no hardware that you need to install and there are a variety of plans to choose from.

Velocify zones in on certain key call features, such as time-to-contact and call volume. The system provides you with the right tools to drive inbound and outbound calling. These features assist in the sales and conversion of leads. Velocify also integrates with Salesforce, which is a strong CRM solution and a nifty way to boost your customer experience. According to some reviewers it’s a little bit of a learning curve, but the rich features more than make up for it. And, let’s be honest, when you’re doing something new there is always a bit of a learning curve.

With this solution, similar to Grasshopper, you can create your own business number. The number would cost significantly less than if you were a large business, and you’ll be managing all of your business calls from it. Android and ios apps are available to enhance your experience. Features such as personalized greetings and professional sounding call menus ensure that your business contacts are met with quality. Within the actual system there are both paid and free tools which you can access to customize it for your own business needs.

 

*Have a look over here to browse through some more VoIP solutions, similar to MightyCall React that you may find interesting.

 

DialDrive

There are a few VoIP systems out there that exist on a spectrum from basic to sophisticated. DialDrive is definitely closer to the latter, with its platform which is designed with web and mobile marketing in mind. Not only does it function as an efficient VoIP system, but it also has a solid CRM system built into it. DialDrive’s dashboards allow you to make more informed and strategic decisions about your current and future call campaigns through its live reporting and call monitoring.

 

Avatar Dialler

This is probably the most heavily integrated solution, with integrations such as Zoho, Dropbox, ZenDesk, Zapier and Chrome extension amongst others. These are all integrations that help create a holistic and streamlined customer experience. Avatar Dialler also lets you launch multiple campaigns whist letting you prioritize your queue of clients. It lets you take it for a free test drive (trial), to help make the decision easier.

Voxeet has been specifically designed for more clarity and efficiency in conference calls. The system has been engineered with 3D sound, the tech is so immersive you might be tricked into believing you’re in the same room. The solution has highly accurate voice recognition software so that you’ll always know who is speaking. Usually, using traditional methods you need to use pins or dial-ins, but you can forget about all of that since voxeet calls everyone that’s meant to be in the meeting at the scheduled time. There is only one plan, and it is free.

You can work with this Aircall on any platform and create local numbers in over 40 international locations. A very neat aspect about this system is that the incoming calls notify the entire team to ensure that no lead falls between the cracks. It has tools that allow the team to follow up on calls collaboratively. There is a starter plan and a pro plan that are ridiculously affordable when you realise how much you can do with a solution like this.

*If you’re interested to sink your teeth into VoIP a bit more take a look at this article, as well as this one.

 

So, these are 7 best VoIP solutions that I’ve been lucky enough to experience over the past month. Considering that VoIP software has a CAGR of 28% and that the market is set to be worth over $85 Bn by 2018, it makes it one of the best business software solutions to be investing in.  




By Godrume Kriel | 8/16/2016 | General

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