
What is it all about?
Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage multiple brands from a single portal and more. Forget complicated and expensive licensing and take control of your support.
Video
Video & screenshots
screenshots
Who is it for?
Key Features
Assign, resolve, collaborate. Managing your customer support with Cayzu is so easy. Customizable Ticket Fields : Your tickets, your fields, your workflows. Capture the information that is critical to your business. Powerful Automations: Making sure your support request are assigned the correct priorities and are escalated or assigned with a set it and forget it approach. Social Customer Support: Don't lose another customer do to social media or any other methods your customers are using to reach you. Reporting that works: Don't spend hours crunching numbers in excel, let us do that for you with our simple but yet effective reports. Service Level Agreements (SLA’s): Meet your customers’ expectations, with no effort. Fully customizable self-help portal. Setup your own self-help portal with no programming knowledge required. Change colors, logos, text and much more. and much more...
Benefits
Powerful ticketing: Capture all your support in one simple easy to use help desk. Track, assign and manage all your support request no matter what channels your customers are using (Facebook, Twitter, email) Self-Service Made Easy: Let your customers help themselves with your own self-help portal that contains news, topics and FAQs.
Pricing
Description
Free Edition: Available (No Credit Card Required)
Free Trial: Available with all Editions (No Credit Card Required)
Paid Edition: Starting At $12\Month Billed Annually At $10/Month
Integrates With

Top DiscoverCloud Experts




Interested in becoming a DiscoverCloud Expert? Learn more
Compare Products
Select up to three two products to compare by clicking on the compare icon () of each product.
{{compareToolModel.Error}}