Bomgar vs TeamViewer

The emergence of new technologies now enables people to simply sit in front of an internet-connected device and connect with someone or to another device in a different location. Known as remote desktop software, this solution is extremely vital for any business. While a regular IT management solution helps you save time and money, a remote desktop software solution is valuable for your organization’s strategic and operational designs.

Remote desktop software solutions possess the ability to integrate desktop support for different processes between numerous computers located in various physical areas, helping you save valuable time. Also, it brings down cost as there will be no need for any additional software. Above all, with such a solution, you can easily check the files and programs saved on your work computer while enjoying a vacation with your family and friends, or traveling around the world for some adventure. In the same way, employees get to finish their pending work from home without having to worry about the necessary files being stored on their computer in office.

If you are looking to implement one such solution for your business, Bomgar and TeamViewer are the two services you should give a try.

Overview

Bomgar

Bomgar was established with the aim of integrating technology and people securely, providing businesses access management and remote support solutions that improve productivity and enhance security. This product offers one of the most comprehensive feature sets of all the software in this category. In addition to providing remote support for desktops, the service works equally well on mobile devices as well.

With Bomgar’s Remote Control feature, you can view and manage laptops, desktops, mobile devices and POS systems and also transfer files. The file transfer feature offered by this system enables you to transfer important files from your computer to a client or from a remote system to your device. The process is very simple and happens almost immediately, and you can copy or transfer any type of file, including images, mp3, and more. With Bomgar, you can also print files remotely; all you need to do is click on the “Print” button. One of the best features of this product is the level of security it offers, which obviously makes it popular among businesses.

Read more about the product on our Knowledge Base here.

TeamViewer

Founded in the year 2005, TeamViewer is one of the leading software solutions for online collaboration and desktop sharing. In addition to accessing your remote desktop, this service can be used to access other remote servers and computers as well. The software is advanced and offers a wide range of remote communication features.

The software enables you to provide customer support of high quality, along with sharing your company’s sales presentations. TeamViewer is designed to fulfill three important business functions: customer service and training, product demonstrations or sales presentations, and remote maintenance of other servers and computers. The software uses 256 bit AES encryption for establishing remote connections and transferring files, eliminating the security concerns of organizations. The customer service options offered by the service are also good.

Benefits

Bomgar

• Highly secure.
• Excellent customer support.
• Fairly easy to use.

TeamViewer

• Convenient for online meetings and collaborations.
• Well-rounded features.
• Highly secure.

Head-to-Head Matchup

Conclusion

One of the most impressive features of TeamViewer is its ease of use. Also, the service is offered for free for non-commercial users, which makes it a perfect choice for you if you happen to be a freelancer. On the other hand, Bomgar excels in offering a comprehensive range of solutions to businesses and integrates with a lot of different management solutions including Salesforce, Hornbill, HP, etc. Choose a software solution based on your needs and the services offered by the products.